Updated: 6/11/19
POLICY INFORMATION
30 DAY RETURN POLICY:
The Rosary Workshop will work with you the best we can on the return of parts and finished products. But it is important the customer knows and understands we are unable to process any returns older than 30 days by giving credit return on credit card purchases. (We do allow In Store Credit on some items.)
STANDARD RETURN FEES:
RESTOCKING FEE: for returned items over 30 Days is $10 PER ORDER (OR) IF OVER $100 = 10% OF TOTAL ORDER. As it does cost us a conciderable amount of time checking items back into stock.
RETURN SHIPPING LABEL FREE:
If it was our mistake or damaged goods, please contact us toll free @ 877-695-3561 or email rosaryworkshoptl_02@hotmail.com (for parts) OR email rosaryworkshop_03@hotmail.com (for rosaries). Return labels will be USPS First Class Mail.
NON RETURNABLE ITEMS:
SALE ITEMS (NON REFUNDABLE AND NON RETURNABLE)
SPECIAL ORDER ITEMS (NON RETURNABLE) and all sales are FINAL
SHIPPING (NON REFUNDABLE – unless our mistake)
HOW TO AVOID CHARGES:
To avoid fees consider using your return credit on your next order as item total is applied without a restocking fee or a credit card fee. (Shipping/Handling not refundable & Sales Tax)
Also see TERMS AND CONDITIONS on our Website.